Posts Tagged ‘motorhomes’

Shield of Protection Motorhome Owner Protection Program by Thor Motor Coach

Shield of Protection Motorhome Owner Protection Program by Thor Motor Coach

Thor Motor Coach, has expanded their industry leading “SHIELD OF PROTECTION” customer service program.  Thor Motor Coach’s Shield of Protection support now includes “SINGLE SOURCE” warranty facilitation service.

To provide a simple, quick, and easy interaction, dealers and owners will no longer need to contact individual component part manufacturers to receive pre-authorization for warranty repairs on Thor Motor Coach branded motorhomes.  Thor Motor Coach now facilitates the warranty claims on behalf of the dealer and retail owners, allowing a “SINGLE SOURCE” of contact to work with the motorhome’s component part manufacturers.

“We are continually monitoring our dealers and consumers to find out what they really desire.  A consolidated, single source warranty program is what dealers and retail owners want.  It is in Thor Motor Coach’s best interest to facilitate this warranty authorization with our valued industry partners. ”, commented Nicole Short, Director of Customer Service.

The new “SINGLE SOURCE” program started August 1, 2013.  For full details on the program, and how Thor Motor Coach can save time and frustration by helping facilitate the warranty authorizations with component manufacturers, please call 877-500-1020.

Watch a short video about Thor Motor Coach’s Shield of Protection: http://youtu.be/P02STj9TnIE?t=7m47s

For more information about Thor Motor Coach, call (800) 860-5658, visit http://ThorMotorCoach.com, or write to: Thor Motor Coach, Inc., PO Box 1486, Elkhart, Indiana 46515.

 

California RV ShowThe RV Industry Association announced that Kampgrounds of America will sponsor the mock campground entrance at the 61st Annual California RV Show and that KOA CEO Jim Rogers will be a featured speaker at the event.

The mock campground was very popular with attendees and guests after being unveiled as the main entry point at last year’s show.  Show attendees walk through the exhibit to see RVs in a campground setting before moving on to the main exhibition areas.

This year’s mock campground will cover 15,000 square feet of exhibit space and feature ten RV products, including two Fleetwood Type A motorhomes, two Tiffin Type A motorhomes, a Winnebago Type A motorhome, a Thor Type A motorhome, two Columbia Northwest folding camping trailers, and a Pleasure-Way Type B motorhome.

KOA will also have one of its deluxe cabins on display for attendees to visit. The 40-foot unit built by Cavco features an upstairs sleeping loft, flat screen TVs, queen bed suite, full bath and full kitchen. KOA staff will be on hand to answer questions and help make reservations.

“We are delighted to be part of the California RV Show,” said Scott Corey, owner of the Ventura Ranch KOA. “Our cabins and teepees have been a huge hit with campers at our campground. The Deluxe Cabin that will be on display is a great example of ‘glamping.’ Attendees will see that they can enjoy a great outdoor vacation even if they don’t own an RV and be introduced to the RV and camping lifestyle.”

KOA CEO Jim Rogers will be at the show Oct. 12 at 1 p.m. in the seminar tent to review the exciting things KOA is doing nationwide, discuss his appearance on the popular CBS program Undercover Boss, and meet and greet show attendees.

The 61st Annual California RV Show will take place at The Fairplex in Pomona, Calif., from Oct. 11 to 20. For more information visit www.TheBestRVShow.com

 

Boomers first RVMany boomers may have doubts about their nest eggs, but at least one symbol of retirement prosperity is rolling along quite nicely, thank you very much. The Recreation Vehicle Industry Association says that it expects sales of RVs and motorhomes to reach 307,000 units in 2013, which would make this the industry’s best year since 2007. For the year to date, shipments to dealers are up 13% over last year’s levels, the association reported in its most recent sales update.

The mega-camper business all but collapsed during the last recession, thanks to the combination of economic upheaval and high gas prices, with sales falling 58% from 2006 to 2009. Shriveling credit markets played a role, too, with many lenders being unwilling to finance RV and motorhome purchases even as they freed up money for car loans in general.

A spokesman for Thor, the company that makes Airstream and other popular RV brands,reports buyers can now “get financing pretty easily up to about $150,000.” Interest rates on RVs start at around 4.4%, compared with under 3% for the typical auto loan.

RV salespeople say that retiring “snowbird” boomers are their biggest customer group; the trade group doesn’t publish specific age breakdowns, but its literature suggests that ownership rates are highest among those between age 55 and 75. Speaking of snowbird stereotypes, the archetypal motorhome, in which the driver’s cabin and the living quarters are all on the same chassis accounts for only about 12% of RV sales. “Travel trailers” that get towed behind another vehicle, like the Airstream, make up the majority of the market. Some of those are quite modest, but price tags on the most luxurious models can top $90,000.

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