Posts Tagged ‘Good Sam’

Camping World LogoCamping World and Good Sam plans to open a new facility of the national chain in the Fresno, Calif., market in first quarter of 2014. The location will be officially named Camping World of Fresno and will offer a wide array of RV sales, service and accessories for outdoor enthusiasts.

Camping World of Fresno will be located off State Route 99 in a renovated facility and the new supercenter will join almost 100 other locations across the United States with 11 already established in California.

“California is an ideal setting for the RV enthusiast with close proximity to great camping and wonderful adventures,” said Roger Nuttall, president of Camping World RV Sales. “We continue to work on identifying locations where we can best serve the needs of the RV community and Central California is a great fit.”

“With the recent success and rebound we have experienced in our California markets, most recently with the Redding opening, we feel the addition of a supercenter in Fresno confirms our love of this area,” said Marcus Lemonis, Camping World chairman and CEO.  “With the close proximity to the Sierra’s as well as the National State Parks, the San Joaquin Valley area really fits in our plans.”

Customers will find bargains on motorhomes and towables from the finest manufacturers and brands including Winnebago Industries, Fleetwood, Thor Motor Coach, Itasca, Coleman, Heartland, Keystone, Forest River, Cross Roads, Monaco, Holiday Rambler, Jayco, Starcraft and Coachmen.

On the accessory side, the new location will feature new and innovative products including interactive displays and customer experiences from the top vendors such as Dometic, Honda, Thetford, Goodyear, Winegard, ADCO, Camco, Roadmaster, Husky, Reese, Cequent, Exide, Ultra-Fab, Coleman, Valterra, Dicor, Champion, Rand McNally, Max-Air, BAL, Furrion, Select Comfort, ASA Electronics, Cummins, Onan, WFCO, Weber, HWH, Presto-Fit, Stromberg-Carlson, Atwood, RDK Products, Magellan, King Controls, Charbroil, Amerigas, Exxon Mobil products and Norcold. Camping World also carries and creates their own private label lines of exclusive products for the RV, outdoor and home markets.

Camping World will be opening positions for seasoned and professional RV sales associates, technicians, and retail support to assist at this new location. Camping World’s goal is to increase their presence in the Fresno market, provide exceptional service to customers and grow the workforce, said Lemonis.

Good Sam Club LogoGood Sam Enterprises announced that it has extended its long-term business agreement with Allstate Roadside Services into 2019. Good Sam Roadside Assistance has contracted with Allstate Roadside Services to provide customers with exceptional multi-layered roadside assistance protection by keeping RVs and household vehicles protected in the case of roadside breakdowns. Both companies have been committed to customer satisfaction by dispatching the best, most efficient and professional towing and repair companies in the U.S. and Canada to ensure that vehicles are handled properly and safely.

Commenting on the business agreement signed with Allstate Roadside Services, Marcus Lemonis, Chairman and CEO of Camping World and Good Sam, said, “I am very pleased with our expanding relationship with Allstate Roadside Services, which will provide customers with the most comprehensive roadside service in the marketplace. Our main focus will always be exceeding our customers’ expectations and only providing service we can confidently stand behind.”

Over the past year Good Sam Roadside Assistance has improved and greatly expanded its customer service ratings by lowering wait times, providing continued education and training of their dispatch agents and expanding their relationship with a network of 30,000 tow and service providers. Good Sam Roadside also maximized the quality parts and service of their 100-location network of Camping World Accessory and Service Centers across the U.S. to assist their customers with preventative maintenance tips and services thus propelling Good Sam Roadside to be the leading RV roadside assistance product in the country.

“Allstate approached us regarding an extension and after receiving positive customer feedback and an increased approval rating, it made sense to extend our relationship,” Lemonis said of the collaboration which was first established in January 2011. “Good Sam management and Good Sam customers demand the highest customer service levels in the industry and Allstate shares a similar philosophy and focus on quality customer service. Together we will continue to focus on reaching 100% customer satisfaction.”

“Our launch together was very positive, and both companies feel we have built good momentum. Extending our relationship with Good Sam Ventures is something which makes Allstate Roadside Services extremely proud,” said Anthony Royer, President of Allstate Roadside Services.

Benefits of the Good Sam Roadside Assistance program include 24/7 toll-free dispatch, unlimited distance towing, dispatch of a mobile mechanic, and roadside services such as battery jump-starts, flat tire service and fuel and fluid delivery. Good Sam Roadside Assistance also utilizes Caller Locator Technology to pinpoint a member’s exact location when they break down. Vehicles covered include one RV and all your household cars, minivans, SUVs, pick-ups trucks, motorcycles and boat trailers. Good Sam Roadside Assistance members can also visit any Camping World SuperCenter for free 22-point unlimited RV inspections.


Join and save with the Good Sam Club!
The episode of the “Secret Millionaire” featuring Camping World CEO Marcus Lemonis will air Aug. 5 on ABC TV, the production company has announced.

Each episode of “Secret Millionaire” follows one of America’s most successful business people for a week as they leave the comforts of home behind. They keep their true identities hidden while living in some of the country’s most impoverished neighborhoods.

Lemonis returns to his home town of Miami to live and volunteer among its poorest residents, learning firsthand about their daily struggles and how he can use his success and leadership to help them break the cycle of tough times.

“Secret Millionaire reflects perfectly the Good Sam philosophy of giving back where it’s needed,” said Lemonis of his life-changing experience on the show. “Good Sam was founded back in 1966, loosely based on the story of the Good Samaritan who went out of his way to help a fellow traveler,” he said. “This show provided me personally a great opportunity to help others in my hometown community.”

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