Posts Tagged ‘Crusader’

The Recreation Vehicle Dealers’ Association (RVDA) presented Prime Time Manufacturing, North America’s fastest growing RV company, with the prestigious Quality Circle Award for the third straight year in a ceremony kicking off the 2012 RVIA trade show in Louisville, Kentucky.

Four Prime Time brands –

Crusader Fifth Wheel RV 1000th unit dilivered

Mark Clay (L), General Manager, is shown with Jim Hicks, President of Southern RV Supercenter

, LaCrosse, Sanibel, and Tracer – were recognized for scoring 80 percent or above in overall dealer satisfaction as measured by RVDA’s Dealer Satisfaction Index (DSI) survey.

“Earning the Quality Circle Award is a tremendous honor for our team here at Prime Time Manufacturing,” said president Jeff Rank. “We have over 350 employees that are 100% focused on providing industry-leading product, sales support, and customer service to our dealers and retail consumers.  Their hard work and commitment is evident each and every day as we deliver a fantastic ownership experience to thousands of Prime Time customers.  We sincerely thank our valued dealer-partners for honoring us with this prestigious award.”

The DSI survey, which determines the Quality Circle Award winners, rates manufacturers’ performance in eight core areas: vehicle reliability/quality, parts support, dealership warranty support, vehicle design, sales support, sales territory, competitive price/value, and overall dealer communications.

Prime Time Manufacturing has expanded its product offering with the introduction of the company’s first fifth wheel, the mid-priced Crusader. Full production of the new Crusader started in June and Prime Time officials recently delivered the first production model to General RV, in Wixom, MI.

Loren Baidas, President of General RV, and several members of the dealership’s management and sales team were presented with the 2011 Crusader 270RET fifth wheel by Prime Time president Jeff Rank and Chris Hermon, Prime Time’s VP of sales. According to Rank, “General RV is not only one of Prime Time’s largest dealers, but also a huge dealer for all of Forest River.
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