Pilot Travel Centers LLC and Flying J Inc. announced today the completion of the merger of the two companies, creating an expanded network of more than 550 interstate travel centers and travel plazas focused on superior customer service and enhanced offerings for professional drivers and traveling motorists.
The new company, to be called Pilot Flying J, now operates in 43 states and six Canadian provinces and employs more than 20,000 people.  It is one of the top 10 privately held companies in the United States.
“We are now one great company, two great brands,” said  Pilot Flying J President and CEO Jimmy Haslam. “Our new organization is a combination of two of the best-known brands in the travel center industry, both with strong family histories and shared values.
“So, whether you are a professional driver, a trucking company, a business traveler, a family on vacation, or a nearby resident, our new company is ready to serve your interstate fueling, dining or other consumer needs. We look forward to a bright future as our customers’ preferred stop for highway hospitality.”
According to Crystal Call Maggelet, chairman of the board of Flying J: “The merger is a historic moment in our industry. It will be exciting to see our more than 550 locations come together, providing a complete North American network of travel centers. Our customers will benefit through new and expanded services. Outstanding customer service will continue to be a top priority at the new company.”
Customers still will see the Pilot and Flying J brands on signage at the interstate facilities.
Other plans call for enhanced restaurant offerings with national brands in all locations. Brand additions to Flying J locations in the new network include Denny’s, Subway and Pizza Hut. In addition, there will be upgrades to drivers’ lounges, new gasoline and diesel pumps, enhanced showers and remodeled restrooms at many locations.
Pilot Flying J is selling 26 locations to Love’s Travel Stops & Country Stores as required by the Federal Trade Commission as a condition for the merger. For a list of the affected locations and for additional information about the merger visit http://www.pilotflyingj.com.
For more information about Pilot Travel Centers, visit  http://www.pilottravelcenters.com, and for more information about Flying J, visit http://flyingj.com.

2 Responses to “Flying J & Pilot Travel Centers Merge”

  • BK in CT:

    How very disappointing for this RVer!
    I prefer Flying J – only once found a location that was not up to their stanards.

    At home, I have a Pilot just two miles away,
    convenient @ X40 on I 95 & I don’t use it due to the lousy configuration. The poor truckers who have never used this spot, always enter the incorrect area – then have difficulty navigating this corner lot in order to figure out they need to be on the back side……very poor design/layout at this spot…..as well as one I recently ‘tried’ in Mass. With a 36ft MH & toad I gave up because I don’t want the possibility of being trapped since unable to back up. Never a problem @ Flying J!! :-(
    From a Flying J card holder.

  • Daniel Rich:

    I perched pilot wifi and I’m having problem connecting

Leave a Reply

RV Basics eMail Group

Join Our FREE RVBasics Email Discussion Group

Get current information about the RVing lifestyle, and the RV industry from your fellow RVers. You can also post your own questions. We never share your email address with anyone. Get more info about the RVbasics Discussion Group.
Enter your email address below.

Find a Post by Date
January 2020
« Aug